Data Protection

mlwb Privacy
Policy

Your trust in mlwb is our greatest asset. This policy clearly explains how your personal information is collected, why it is used, and how it is kept secure.

Last Updated: January 2026
How We View Your Information

Mlwb's Privacy Philosophy at a Glance

We Don't Sell Your Data

Mlwb never sells your personal information to third parties. Your data is used solely to improve our services.

SSL Encryption Protection

Every data transfer is secured with 256-bit SSL encryption. Your payment details and login data are fully protected.

Full Control in Your Hands

You can view, correct, or request deletion of your information at any time. Your data, your decision.

Minimal Data Collection

Mlwb collects only the information required to deliver its services. No unnecessary data is collected.

Cookie Transparency

We are transparent about which cookies are used and why. You can update your cookie preferences at any time.

International Standards

Mlwb complies with international data protection standards and conducts regular security audits.

This privacy policy applies to all services on the mlwb platform. By using our platform, you agree to this policy. To learn more about mlwb, visit our About Page View.

1

What Information Do We Collect?

What Information We Collect

Mlwb collects only the information necessary to provide and improve its services. We never collect excessive or irrelevant data.

1.1 Information You Provide

  • Registration Details: Full name, date of birth, email, mobile number.
  • Identity Verification Documents: Copy of national ID, passport, or driving licence (for KYC purposes).
  • Payment Information: bKash/Nagad/Rocket number, bank account details.
  • Contact Information: Messages and complaints sent to support.

1.2 Automatically Collected Information

  • IP address and device type.
  • Browser type and operating system.
  • Time spent on the platform and browsing patterns.
  • Game history and betting activity.
  • Login time and location (for security purposes only).

We never store your password — only an encrypted hash is saved. No staff member can view your password.

2

How is your information used?

How We Use Your Information

Mlwb uses your information only for specific purposes. The reason for each use is explained in detail below.

Purpose of Use What Information Is Used Legal Basis
Account Management Name, Email, Mobile Contract
Payment Processing Payment Details, Bank Data Contract
Age & Identity Verification ID Card, Date of Birth Legal Obligation
Fraud Prevention IP, Device, Transactions Legitimate Interest
Customer Support Contact Details, Complaints Contract
Service Improvement Usage Patterns & Preferences Legitimate Interest
3

Who Is Your Information Shared With?

Who We Share Data With

Express Statement: mlwb never sells your information to advertisers or marketing companies. Any third-party sharing is done solely for the purpose of operating our services.

3.1 Service Partners

  • Payment Processors: bKash, Nagad, Rocket — for transaction processing only.
  • KYC Provider: For identity and age verification.
  • Security Services: For fraud detection and cybersecurity.
  • Game Provider: Minimum data required solely for game operation.

3.2 Legal Obligations

Mlwb is required to share information with relevant authorities when mandated by court order, regulatory request, or anti-money laundering laws. In such cases, we share only the minimum information required by law.

4

Cookie Policy

Cookie Policy

Mlwb uses cookies on its website and app. Cookies are small data files stored on your device that help improve the quality of our services.

4.1 Types of Cookies We Use

  • Essential Cookies: For login sessions and security. These cannot be disabled.
  • Analytics Cookies: To understand how frequently each page is being used.
  • Preference Cookies: To remember your language and theme preferences.
  • Performance Cookies: To improve page loading speed.

Cookies can be managed through your browser settings. However, disabling certain essential cookies may affect features such as login functionality.

5

Security Measures

Security Measures

Mlwb uses industry-leading security technology to protect your information. Our security team monitors 24/7 to detect and respond to any threats.

256-bit SSL

Encryption on All Data Transfers

Two-Factor Authentication

Account Security with 2FA

DDoS Protection

Cyber Attack Prevention

Regular Audits

Third-Party Security Audits

If you suspect a security issue, change your password immediately and notify our support team.

6

How Long Is Information Retained?

Data Retention Policy

Mlwb does not retain data longer than necessary. Separate retention periods are defined for different types of information.

  • Account Information: Duration of active account + 5 years after closure.
  • Transaction Records: 7 years as required by legal obligation.
  • Game History: 2 years, then stored in anonymized form.
  • Support Conversations: 1 year after the issue is resolved.
  • Cookie Data: Mostly 30 days to 1 year.
7

Your Data Rights

Your Data Rights

Mlwb respects your data rights. Your rights are explained in detail below.

01
Right to Access Your Information

You can request to see what information we hold about you.

02
Right to Rectification

You may request correction of any inaccurate or outdated information.

03
Right to Erasure

You may request deletion of your data under certain conditions.

04
Right to Data Portability

The right to export your information in a structured format.

05
Right to Object

You have the right to object to specific uses of your data.

06
Right to Withdraw Consent

Right to withdraw consent from data processing at any time.

To exercise these rights, please contact our support team. We will respond within 30 days.

8

Children's Privacy

Children's Privacy

No one under the age of 18 is permitted to use mlwb. If we become aware that data has been collected from a minor, it will be deleted immediately and the account will be closed.

If parents believe their child has created an account on mlwb, please notify our support team immediately. We will take prompt action.

9

Privacy Policy Updates

Policy Changes

Mlwb may update this privacy policy from time to time. For significant changes, we will notify you via email or platform notifications.

Continued use of the platform after any changes indicates your acceptance of the updated policy. We recommend checking this page regularly.

The date of the latest version of this policy is always displayed at the top of the page.

10

Contact & Data Protection Officer

Contact & Data Protection Officer

Contact us for any privacy-related questions, requests, or complaints.

Live Chat
Available 24/7 with support in Bengali

We typically respond to data requests within 3 business days. For urgent matters, please contact us via live chat.

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Your privacy is our responsibility. Enjoy gaming in a safe and trusted environment. Register for free today.

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